Job Responsibilityo End to end airline operation.
o Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
o To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
o To be able to deal with customers and meet customer requirements.
Working Hour:
o Shift working hour (24x7)
o 9 hour shift with 1.5 hours break. 1 Hour lunch and 2 - 15 minutes' break.
o 2 days off a week
Job RequirementsJob Benifits
