Position : Customer Service Company : YTH Marketing Sdn. Bhd. Contract : Full Time
Salary : RM2,100.0 - RM3,150.0 Per Month
Location : Kampar, Perak Postcode : 31900
Posting Date : 14 Nov 2022 Closing Date : 08 Jan 2023
Academic Qualification : Diploma Language Requirement : EN,ZH
Job Description
Job Responsibility
Be the front line to support customers by providing helpful information, answering questions, and responding to complaints, resolving product and service problems. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction of products, services, and features.Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Build sustainable relationships of trust with customer through open and interactive communication.
Processing orders, forms, applications, and requests.
Assist with placement of orders, cancellation of orders, refunds, or exchanges
Helping customer to track their order and update customer tracking number or consignment note number.
Job Requirements
Possess minimum SPM/Diploma
Fresh graduates are encouraged to apply.
Good communication and interpersonal skills.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Ability to multi-task, prioritise and manage time effectively
Chinese and English both fluent in listening and speaking
Job Benifits
Training will be provide
Annual leave and sick leave
Bonus
KWSP and SOCSO
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to get promotion easily.
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Job Application
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