Customer Service

Position : Customer Service
Company : HL IT Event Solution
Contract : Full Time

Salary : RM2,900.0 - RM5,000.0 Per Month

Location : Wangsa Maju, Kuala Lumpur
Postcode : 53300

Posting Date : 26 Oct 2022
Closing Date : 20 Dec 2022

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN,ZH,MS

Job Responsibility

• Professionally handle high volume of inquiriees from customers
• Effectively and efficiently solving customer inquiries
• Follow up customers and post promotional banner or pictures via messaging apps.
• Communicate to Team Leaders and (or) Manager
• Continuously identify work process improvements

Job Requirements

• Mandarin Speaker
• SPM holders with related experience
• Personality traits - Good attitude, enthusiastic, detail-oriented, responsible,ethical and goal focused.
• Analytical thinking and high problem-sloving skills
• Stress tolerance and ablt to work in a pressured anvironment
• Required language(s): Bahasa Malaysia, English, Mandarin
• Willing to work in shift rotations (am/pm/midnight shift) to ensue we have 24/7 service levels
• Able to work on public holidays and weekends.

Job Benifits

• Commission
• Bonus (monthly & yearly)
• KPI reward
• Petrol allowance
• Training provided

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