Customer Relationship Management Executive (Mandarin)

Position : Customer Relationship Management Executive (Mandarin)
Company : Mystartr Group
Contract : Full Time

Salary : Upto RM5,000.0 Per Month

Location : Shah Alam, Selangor
Postcode : 40000

Posting Date : 21 Nov 2022
Closing Date : 09 Sep 2023

Academic Qualification : Bachelor's Degree
Language Requirement : EN,ZH

Job Responsibility

Manager :

• Build and maintain relationships with members of the community, key individuals, and other organizations
• Monitor the statistics about community member activities and create relevant campaign for the members
• Act as a mentor to junior community relations staff to assist their professional development and ensure they are aligned with strategic initiatives

Executive :

• Organize community outreach programs and coordinate special events that promote products, services, or ideas of the company
• Draft and distribute various communications, especially via social media, to promote equity crowdfunding to the investor community and the public
• Attend relevant events and activities to build strong relationships with key community members
• Respond to inquiries from community members and other interested parties
• Plan, coordinate, and execute public press conferences, working with third party PR agencies when necessary

Job Requirements

• At least two years of work experience in public relations or a related field.
• Candidate should able communicate in English and Mandarin as this candidate will be engaging with client.
• Excellent verbal and written communication skills.
• Great interpersonal skills and ability to work well as part of a team.
• Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.
• Bachelor's degree in public relations, communications, English, fundraising, journalism, or similar.
• Courses in advertising, business administration, public affairs, public speaking, and creative and technical writing can also be helpful.
• Proficient in Microsoft Office Suite or related writing and presentation software.

Job Benifits

• 5 Working days.
• Career advancement.
• EPF/SOCSO/PCB.
• Leaves: Medical /Annual /Replacement /Study /Compassionate /Paid Congratulatory...
• Allowance.
• Staff Activities.

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