Customer Care Coordinator

Position : Customer Care Coordinator
Company : AECO Technologies (M) Sdn Bhd
Contract : Full Time

Salary : RM1,800.0 - RM2,400.0 Per Month

Location : Cheras, Kuala Lumpur
Postcode : 55100

Posting Date : 22 Sep 2022
Closing Date : 06 Dec 2022

Academic Qualification : Diploma
Language Requirement : EN,MS

Job Responsibility

• To perform day to day general administrative tasks
• Manage enquiries via e-mails, phone calls, Whatsapp or online Messaging
• Monitor Service Units despatch and received
• Daily data entry, billing and filing of Service cases, and follow up on Service Cases for clients/customers
• Receiving and Creating RMA shipments
• Bookkeeping of Service parts and units
• Packing of Service Set
• Plan and Coordinate with Logistics Department on flow of service sets to customers/outlets
• Assist with any functions of the day to day operations in Customer Service Department

Job Requirements

Job Benifits

• KWSP
• SOCSO/EIS
• Panel doctor included
• Annual Bonus/Annual Leave

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