Position : Call Center Executive in KL Sentral (English Speaker) (Immediate Hiring) Company : Agensi Pekerjaan Asia Recruit Sdn Bhd Contract : Full Time
Salary : RM3,000.0 - RM3,700.0 Per Month
Location : Brickfields, Kuala Lumpur Postcode : 50470
Posting Date : 04 Nov 2022 Closing Date : 19 Dec 2022
Academic Qualification : Secondary/SPM/'O' Level Language Requirement : EN
Job Description
Job Responsibility
Handle phone-in enquiries of current and prospective customers
Provide accurate and efficient processing of reservations
Maintain member accounts whenever there are changes in their profiles
Send programme related collaterals and forms
Advise on latest promotions and mechanics
Manages feedback/ complaints and liaise with backend support to resolve members' issues
Involve in ad-hoc projects
Meet KPI requirement
Any other duties and responsibilities that may be assigned to you by the management from time to time.
Job Requirements
Preferable with 2 year(s) of working experience in the related field is required for this position.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
Applicants must be willing to work in KL Sentral.
Must be able to work 24/7 rotational shift hours, including night shift, weekends and public holidays.
Excellent verbal and written communication skills in English, Mandarin speaker is an added advantage.
Possess a service-oriented customer service mindset with excellent telephone etiquette.
Independent and self-motivated.
Excellent attention to detail.
Job Benifits
Shift allowance (RM100 - RM500 depending on shift)
KPI up to RM500
EPF & SOCSO
Training Provided
5 working days, 2 days off
Job Application
To apply online for Call Center Executive in KL Sentral (English Speaker) (Immediate Hiring), kindly click the button below.
