Position : Average Rm3500++ Mandarin Speaker Customer Support Specialist @ PJ ( Spm Holder| Training Provided) Nov Intake! Company : Global Outsourcing Company Contract : Full Time
Salary : RM2,800.0 - RM3,700.0 Per Month
Location : Petaling Jaya, Selangor Postcode : 47301
Posting Date : 21 Nov 2022 Closing Date : 05 Jan 2023
Academic Qualification : Secondary/SPM/'O' Level Language Requirement : EN,ZH
Job Description
Job Responsibility
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
To exceed customers expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA
Job Requirements
Candidate with a minimum of SPM level qualification
No experience required. Fresh Graduates are welcome to apply
Able to speak fluently in Mandarin is a must, Proficient English (Spoken & Written)
Applicant must be willing to work on Rotational Shift (9 hours per shift): (Schedule will be given weekly/monthly) (Earliest shift 7am - 4pm; Latest shift 5pm - 2am)
Have no issue to be based at Ara Damansara (PJ) Office (Reachable by Ara Damansara LRT station, 10 mins walking distance)
Preferably to possess own transport
Able to join in November intake 2022
Job Benifits
RM 2,000 Basic + RM 800 Mandarin Allowance (Fixed) + KPI Allowance Max RM 500 + Night Shift Allowance Max RM 400 + OT Claim (subject to availability) (All-in salary RM 3,200 - RM 3,700/month)
EPF and SOCSO
Annual Leave + Medical Leave
Training is provided (with salary given)
MNC Working Environment
Rest & Relax Zone + Pool facilities
Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
FREE Shuttle Service Pickup & Drop off points: Subang Jaya LRT Station > Ara Damansara LRT Station
Job Application
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