Job ResponsibilityThe Position:
We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all
client enquiries referring to HR payroll software related matters. The respective employees are
accountable for being proactive and alert to maintain and support our company's production progress.
Main Responsibilities
o Provide support to end users on enquiries to HRMS/ Accounting Software via phone call / email /
remote assistance
o Provide Software technical assistance, troubleshoot and resolve issues
o Perform data migration works
o Conduct product (Software) training to end users
o Resolve customer technical issues in a timely & professional manner
o Involve in ad-hoc projects, pre-implementation discussions
Job Requirements
o Candidate must possess at least a Diploma or relevant qualifications equivalent to the field requied.
o At least 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support /
Accounting / Finance system is preferred.
o Fresh graduates are encouraged to apply.
o Strong IT and Software troubleshooting skills is an added advantage.
o Proficient in Microsoft Office software.
o Candidates with experience in handling Accounting / Finance Software System is an added
advantage.
o A team player who is dynamic with a mature personality, independent and able to work under
pressure.
o Ability to multi-task and work independently in a fast-paced environment
o Applicants must be willing to work in Q Sentral
Job RequirementsJob Benifits
![HR Software Support Specialist [Helpdesk]](/template/img/jobseeker.png "HR Software Support Specialist [Helpdesk]")
