Live Chat Agent (Contact Center)

Position : Live Chat Agent (Contact Center)
Company : Agensi Pekerjaan Asia Recruit Sdn Bhd
Contract : Full Time

Salary : RM2,800.0 - RM3,700.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47500

Posting Date : 15 Nov 2022
Closing Date : 30 Dec 2022

Academic Qualification :
Language Requirement : EN

Job Responsibility

• Providing excellent customer service through assisting with enquiry support via Email and LiveChat.
• Escalate complaints and feedback to the correct Channel / Managers.
• Ensure key directions from the Management are followed through and accomplished.
• Achieve set SLA's and targets daily.
• Manage any other ad-hoc tasks assigned by supervisor.

Job Requirements

• With minimum of Diploma / Degree in any field.
• Diploma or Degree with minimum 1 year of experience in Contact Centre environment
• Fluent in written and spoken English and any other languages would be advantageous.
• Comfortable with working on weekends, public holidays and shift work (including night shift), when required.

Job Benifits

• Overtime pay
• Other

To apply online for Live Chat Agent (Contact Center), kindly click the button below.

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