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Customer Service Officer

Job Information

Position : Customer Service Officer
Company : Merchant Court Sdn Bhd
Contract : Full time

Salary : Undisclose

Location : Georgetown, Pulau Pinang
Postcode :

Posting Date : 15 Nov 2022
Closing Date : 15 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
- Ability to perform guest check-in and check-out.
- Handle room reservations
- Ability to fulfill guest requests
- Able to provide exceptional customer service at all times.
- Ability to plan and priorities work to exceed expectations.
- Front Desk telephone answering
- Handling cashiering tasks
- In charge of guest relations matters
- Perform night audit work

Job Requirements

- Candidate must possess at least SPM/Diploma in any field.
- NOT NECESSARY to have experience but will be an advantage if with Hotel working experience
- Fresh Graduates are also encouraged to apply
- A passion for delivering exceptional levels of Guest Service
- Applicants must be willing to work on shifts, weekends, and public holidays

Working Hours: 8 hours Shift work
Morning shift: 7.00 am ~ 3.00 pm
Afternoon shift : 3.00 pm ~ 11.00 pm
Night shift : 11.00pm ~ 7.00 am
Job Type: Full-time
Salary: RM1,500.00 - RM1,700.00 per month
Job Requirements

Job Benifits
  • EPF
  • SOCSO
  • Annual Leave

Job Application

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