Position : Customer Service Officer (Nirvana 2 Kl) Company : Nirvana Kl Berhad Contract : Full time
Salary : Undisclose
Location : Kuala Lumpur, Kuala Lumpur Postcode : 50460
Posting Date : 12 Nov 2022 Closing Date : 12 Dec 2022
Academic Qualification : Language Requirement : No
Job Description
Job Responsibility 1. Brief customers and agents on products and promotions and resolve complaints. 2. Process sales & customer data entry for distribution of documents to respective departments. 3. Handle lot enquiries, lot reservation, change lot, change of purchaser info, cancellation, transfer ownership and others transaction. 4. Monitor and update customer database and zone plan for sold out lots. 5. Ensure that all daily sales related documents are properly filed or documented. 6. Update daily burial and urn or pedestal installation records, sold out lots and customer database for management review and analysis. 7. Support front counter daily routine includes feedback customer's inquiries and pick up phone call. 8. Receive repository order from NVC Service Dept and to prepare document a day prior to repository day. 9. Liaise with respective section or department to settle all problems related to service and operation work. 10. Possess flexible rest days and be available for call back on duty when manpower is insufficient. 11. Full collaboration with service team colleagues and related department to ensure smooth operation during the funeral procession and urn installation rite. 12. Any others duties as assigned by the superior /management to you from time to time.
Job Requirements 1. Degree in Hospitality, Public Relations, Mass Communication or equivalent. 2. Fresh graduates are welcomed to apply. 3. Comfortable to work on shifts, weekends and public holidays. 4. Well versed in Microsoft Office Applications. 5. Able to speak good English and Mandarin. 6. Include recent photo in your CV. 7. Able to work at Nirvana 2, Jalan Dewan Bahasa, Kuala Lumpur.
Job Requirements
Job Benifits Benefits 1. EPF, SOCSO, EIS 2. Indoor Private Parking Lot 3. Meal Coupon (Can use for Breakfast, Lunch & Dinner) 4. Medical Claim 5. Insurance Coverage 6. Many more...
Job Application
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