Job Responsibility- To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
- To engage in food and beverage service delivery as per the predetermined standards and sequence.
- To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
- To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
- Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
- Collects and delivers laundry according to hotel procedure.
- Checks and collects supplies from the stores according to hotel procedure.
- Maximizes revenue in the outlet by implementing up-selling procedures.
- Helps maintain the outlet in top physical condition by reporting any stewarding, engineering or housekeeping defects to the outlet supervisor/Manager.
- Helps maintain standards of cleanliness by carrying out duties as directed.
Job RequirementsWe are looking for a Waiter/Waitress to work for a 5-star hotel in Kuala Lumpur area.
To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
- Candidates without experience are encouraged to apply, training will be provided.
- A positive and outgoing personality.
- Able to perform high-quality work while unsupervised.
- Basic computer skills.
- Good local and sound English language skills.
- Minimum SPM certification.
Job Benifits- EPF and Socso Provided
- Meal will be provided
- On the job training will be provided
- Uniform will be provided
- Over Time Pay
- Opportunities for promotion
- Professional development
- Transport Allowance
- Near LRT/MRT Station
