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Travel Industry Customer Service Executive Mandarin / Cantonese Speaker

Job Information

Position : Travel Industry Customer Service Executive Mandarin / Cantonese Speaker
Company : Aegis BPO Malaysia Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM3,800.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 09 Jan 2019
Closing Date : 08 Feb 2019

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : Chinese

Job Description


Job Responsibility
  • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
  • To exceed customers' expectation in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers' convenient traveling.      

Job Requirements
  • Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.
  • Candidate with other fields of study are also encouraged to apply
  • Required language(s): Cantonese, Mandarin & English (fluent spoken English will be an added advantage).
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Applicant must be willing to work in Ara Damansara & rotational shift.

Job Benifits
  • 5 days working
  • Rest & relax area, gym and other facilities
  • Career path program with Multi-functional Product, process, soft skill, developmental training.
  • IJP – Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
  • Executive > Senior Executive > Team Leader > Assistant Manager > Manager > Senior Manager.

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