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Theme Park Assistant

Job Information

Position : Theme Park Assistant
Company : Genting Malaysia Berhad
Contract : Full Time

Salary : RM1,200.0 - RM1,400.0 Per Month

Location : Genting Highlands, Pahang
Postcode : 69000

Posting Date : 25 Jan 2021
Closing Date : 15 Apr 2021

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility
  • Operate the attraction according to the trained Standard Operating Procedures (SOP's).
  • Manage queue lines.
  • Ensure compliance with ride restrictions
  • Load and unload rides.
  • Ensure personal, Guest and Crew safety at all times.
  • Report any machinery failure and maintenance required to the supervisor.
  • Provide memorable moments for Guests whenever possible.
  • Share with our Guests a friendly and sincere smile.
  • Share with our Guests a friendly and sincere smile.
  • Be proactive in honestly communicating to Guests and Management.
  • Take full ownership of the empowerment to resolve Guest challenges as soon as possible.
  • Liaise with other departments such as cleaning, maintenance and guest services on a needs basis
  • Maintain the cleanliness of the attraction environment.
  • Assist with emergency and evacuation procedures.
  • Perform other duties as assigned.

Job Requirements
  • SPM qualification
  • English & Bahasa Malaysia oral and reading skills
  • Mandarin oral skills an advantage
  • Friendly Guest disposition
  • Outgoing and fun personality
  • Experience working with children in an entertainment setting preferred.
  • One to two years of experience working in a customer service position.
  • Good interpersonal and communication skills working with guests and staff.
  • Must have the ability to participate effectively in teams.
  • Experience explaining and enforcing policies and procedures preferred.
  • Must be flexible with work schedule including weekends, holidays, and evenings.

Job Benifits
  • Uniform provided

Job Application

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