Theme Park Assistant

Position : Theme Park Assistant
Company : Genting Malaysia Berhad
Contract : Full Time

Salary : RM1,200.0 - RM1,400.0 Per Month

Location : Genting Highlands, Pahang
Postcode : 69000

Posting Date : 25 Jan 2021
Closing Date : 15 Apr 2021

Academic Qualification :
Language Requirement : No

Job Responsibility

• Operate the attraction according to the trained Standard Operating Procedures (SOP's).
• Manage queue lines.
• Ensure compliance with ride restrictions
• Load and unload rides.
• Ensure personal, Guest and Crew safety at all times.
• Report any machinery failure and maintenance required to the supervisor.
• Provide memorable moments for Guests whenever possible.
• Share with our Guests a friendly and sincere smile.
• Share with our Guests a friendly and sincere smile.
• Be proactive in honestly communicating to Guests and Management.
• Take full ownership of the empowerment to resolve Guest challenges as soon as possible.
• Liaise with other departments such as cleaning, maintenance and guest services on a needs basis
• Maintain the cleanliness of the attraction environment.
• Assist with emergency and evacuation procedures.
• Perform other duties as assigned.

Job Requirements

• SPM qualification
• English & Bahasa Malaysia oral and reading skills
• Mandarin oral skills an advantage
• Friendly Guest disposition
• Outgoing and fun personality
• Experience working with children in an entertainment setting preferred.
• One to two years of experience working in a customer service position.
• Good interpersonal and communication skills working with guests and staff.
• Must have the ability to participate effectively in teams.
• Experience explaining and enforcing policies and procedures preferred.
• Must be flexible with work schedule including weekends, holidays, and evenings.

Job Benifits

• Uniform provided

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