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Technical Support Technician

Job Information

Position : Technical Support Technician
Company : Weldpro Sales & Services Sdn Bhd
Contract : Full Time

Salary : RM2,000.0 - RM4,000.0 Per Month

Location : Puchong, Selangor
Postcode : 47100

Posting Date : 06 Apr 2021
Closing Date : 26 May 2021

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Responsible to solve technical problems with excellent service.
  • To carry out both in-house and on-site maintenance, repair, installation and troubleshooting welding equipment and relevant machines.
  • May work independently but usually work as part of a team to complete custom and installation projects.
  • Perform maintenance and service tasks for customers in assigned territory by installing, repairing and servicing welding equipment, welding machines automatic welding systems and other relevant products.
  • Tie workflow to schedule, manage all on-site installation, repair and maintenance tasks, deliver timely as well as follow all company's filed procedures and protocols.
  • Complete all necessary reports timely for installation, service and repairing works after completing the job.
  • Build positive relationships with customers by providing outstanding and excellent services.
  • Responsible for general housekeeping of the service workshop and office areas.
  • Undertake any other ad-hoc duties as assigned.

Job Requirements

  • Possess SPM, Certificate/ Diploma in any field of engineering or mechanical.
  • Proven field service experience will be added advantage.
  • Ability to weld and assembled, troubleshoot, test, repair and service technical equipment.
  • English, Bahasa Malaysia or Mandarin literacy in both written and verbal.
  • Ability to work flexible shifts, weekends on occasion and to adapt to changing work schedules.
  • Able to identify cause of issue and is able to make corrective action to fix the problem.
  • Able to lift heavy loads and must be able to work in extreme environments.
  • Must be willing to travel outstation and work on-site.


Job Benifits
  • Great career growth and training opportunities.
  • Good salary package and benefits.
  • Friendly and cohesive working environment.
  • Allowance benefit and Overtime Allowance.


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