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Team Sales Assistant

Job Information

Position : Team Sales Assistant
Company : Inspire Three Enterprise
Contract : Full Time

Salary : RM1,100.0 - RM1,500.0 Per Month

Location : Shah Alam, Selangor
Postcode : 40000

Posting Date : 19 Jun 2020
Closing Date : 29 Jul 2020

Academic Qualification : Diploma
Language Requirement : English,Malaysia

Job Description


Job Responsibility
  • Reply customer's order
  • Reply prospects prospect private message on social media
  • Brainstorm ideas with team
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Delivery product or coordinating post production work  in team
  • Assist and manage 'ad-hoc' / urgent tasks provided by the company or management

Job Requirements
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Good communication and interpersonal skills.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy
  • Young energetic and well personalities
  • Goal Oriented
  • Independent and self-motivated
  • Preferable applicant that can work in SHAH ALAM AREA

Job Benifits
  • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
  • Medical & Hospitalisation Leave

Job Application

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