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Spa Manager

Spa Manager
Selangor   Klang
Full Time   Beauty / Fitness
Nature Sense Sdn Bhd

Post05 Nov2020
Expiry25 Dec2020

Job Information

Position : Spa Manager
Company : Nature Sense Sdn Bhd
Contract : Full Time

Salary : RM3,000.0 - RM4,000.0 Per Month

Location : Klang, Selangor
Postcode : 41200

Posting Date : 05 Nov 2020
Closing Date : 25 Dec 2020

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Supervising all store operations like scheduling, training, ordering supplies, opening and closing store and keeping a record of the cash register and cash deposits.
  • Managed daily operations of the Spa including placing and tracking orders for spa supplies and equipment.
  • Enforcing internal policies and procedures to ensure the safety of the clients and also the employees.
  • Spa Managers ensure the success of an establishment by hiring and training adequate staff members to deliver a spa's services. Spa Managers are typically involved in employee recruiting, selection and training. They typically set employee schedules, ensure that employees receive ongoing training and hold staff meetings to keep employees updated on spa procedures and policies.
  • A budget is crucial to the operations of any business and it falls to Spa Managers to create and manage such a budget. Set annual financial goals, review costs for spa procedures and services, oversee payroll and establish budgets for advertising, sales campaigns and promotional events.
  • Creating promotional and public relations campaigns to raise public awareness and visibility of their spa and its services to generate sales and increase memberships. Assist in creating membership incentives and sales promotions leading to a larger client base. Spa Managers might often use social media platforms such as Twitter or Facebook to communicate information about their establishments and it is imperative that they have more than a basic knowledge about social media.
  • Meet sanitation guidelines and it usually is up to Spa Managers to make sure that facilities are properly cleaned and that all equipment is in working order. This might include ensuring that tools are adequately sterilized, linens are washed and a proper inventory of supplies are maintained.
  • Interact with clients to get feedback about services and facility cleanliness, handle customer complaints and create customer service tools such as comment cards and surveys.

Job Requirements
  • At least 2 years working experience in SPA industry 
  • Has experience in monitoring SPA industry
  • Bahasa Malaysia and English
  • Candidate must knowledgeable in online marketing, e-Commerce and current marketing trend

Job Benifits
  • EPF
  • SOCSO

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