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HR Service Specialist

Job Information

Position : HR Service Specialist
Company : Career Wise Consulting
Contract : Full time

Salary : Undisclose

Location : One Precinct, Pulau Pinang
Postcode : 11950

Posting Date : 08 Nov 2022
Closing Date : 08 Dec 2022

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
Job Description:
- Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing
- Responsible in executing time management activities in Success Factor/SAP to ensure employees are paid correctly per time data
- Responsible for ensuring payroll input processing is in accordance with established processes and compliance control.
- Responsible for perform analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
- Responsible to prepare and submit various payroll input related report as per scheduled timelines.
- To ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
- Responsible for some of the Site HR and COE administrative tasks
- To attend to queries relating to payroll and time processing related activities & matters.
- Provides second line support within the HR Service Center for HR customers seeking for support on HR requests in the Payroll Input and Success Factor/SAP Time domain which may require a significant level of subject matter expertise
- Provides guidance to HR Stakeholders on queries regarding the Success Factor/SAP Time and Payroll Input processes
- Logs and monitors requests and inquiries raised to HRSC and informs requesters of status of requests
- Identify potential improvements in the processes and continue to work on the enhancement on efficiency of service delivery model

Job Requirements:
- Experience with understanding functional architecture of Success Factor/SAP HR system to perform research and resolve basic and complex issues dealing with data especially in time related data
- Experience with creating and executing test scripts to confirm system changes and escalate issues and defects
- Experience in working in IT, Human Resources, Payroll and/or HR related service functions
- Familiarity with the company's HR and Payroll policies and procedures for global and also sites that they supported.
- Meticulous/detailed person
- Advanced Microsoft Excel knowledge will be an advantage
- Must exhibit strong security and confidentiality practices
- Excellent time management and work prioritization, ability to multi-task
- Demonstrates strong ability to communicate clearly and successfully through a variety of channels and circumstances.
- Demonstrates ability to communicate effectively in English both verbally and in writing.
- Adaptive problem solving through applying new methods and concepts to the Service Center (for example, new processes and/or technical solutions).
- Strong process and procedure orientation with the ability to apply continuous improvement methods.
- Strong analytical skills
- Must be customer-focused and comfortable working with a diverse group of people and able to work effectively within a team.

Job Requirements

Job Benifits
  • EPF
  • SOCSO
  • Annual Leave

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