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Service and Installation Technician

Job Information

Position : Service and Installation Technician
Company : Stratus Automation Sdn. Bhd.
Contract : Full Time

Salary : RM1,500.0 - RM4,000.0 Per Month

Location : Bayan Lepas, Pulau Pinang
Postcode : 11900

Posting Date : 26 Apr 2021
Closing Date : 25 Jun 2021

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Provide installation and technical support at customer's site.
  • Work closely with Mechanical/Electrical/Software Engineer for installation activities.
  • Lead the installation team to install company products at customer sites for local and overseas.
  • Troubleshoot and resolve the technical issue if equipment and generate report for the issue.
  • Manage and coordinate the installation activities. Lead and guide the installation team to accomplish the installation as per schedule.
  • Assist & provide guidance to the technician.
  • Provide installation or service report.
  • Spare part inventory control.
  • Develop and maintain updated WI for installation and service for company related products.
  • Attend & assist customers with machine breakdown issues.
  • To be always able to follow safety procedures, working carefully and with great attention to detail.
  • To be able to follow detailed plans and instructions.
  • Able to support production on machine assembly/ troubleshoot/ feedback field issues when needed.
  • Able to attend ad hoc service and support via phone or onsite.
  • Travel local and overseas as mandated in support of customer requirements.

Job Requirements
  • Candidate must possess at least Diploma/ Degree in Engineering (Electrical/ Mechanical/ Mechatronic) or equivalent
  • Minimum 3 years of working experience in a related field.
  • Fresh Graduates may apply
  • Willing to travel outstation/overseas occasionally for project installation/ service activities.
  • Customer service, communication, fast learner, critical thinking with problem-solving.
  • Able to interpret CAD/ electrical drawings.
  • Good technical knowledge and practical skills.
  • 8D report writing.
  • Computer knowledge in Excel, Word, and PowerPoint.
  • Installation/ assembly machine knowledge.
  • Mechanical & Electrical knowledge

Job Benifits

  • Miscellaneous allowance
  • Medical
  • Regular hours, Mondays - Fridays
  • GPA & GHS Insurance
  • Uniform


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