Job Responsibility1. To meet KPIs daily and monthly based on total calls and average handling time.
2. To ensure customers' requests, inquiries and complaints are attended to and responded to promptly, and to provide first-call resolution
3. To handle customer calls, complaints and inquiries efficiently, courteously, and professionally.
4. To work in a team environment and support each other in multitasking.
Job RequirementsJob Benifits
