There are 4 Jobs to Choose in Nusajaya
Manage and resolve issues with customers who may call on customer hotline number, interactive online chat and via email queries. Proactively anticipate customer needs and continue to delight them with attention to detail, helpfulness and genuine interest to help. Liaise with other internal divisions to communicate issues faced by customers and feedback provided to design ...
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. ...
Handle inbound calls about transportation services in Taiwan Provide information to customers regarding transportation information. Manage Day-to-Day customers enquiries and resolve customer Q&A via email, phone & social media. Suggest solutions and problem solving on customers issues and escalate the issues to support team are needed. Collect all customer en ...
Deliver personalized service via various channels (i.e. calls, emails, chat, social media) related to the customer in an effective and efficient manner. Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback and identify trends for improvement actions. Co-ordinate with the releva ...
