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There are 2 Jobs to Choose in Jalan Imbi

Search for Job Vacancy in Jalan Imbi

Post29 Mar2021
Expiry28 Apr2021

Customer Service Executive

WP Kuala Lumpur   Jalan Imbi   Full Time   Customer Service / Helpdesk     

Telecontinent Sdn Bhd
RM1,850.0 - RM2,050.0 Per Month

Able to handle incoming customer enquiries and complaint over the telephone by providing accurate, efficient, and quality service. Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner; Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ...

Post19 Mar2021
Expiry18 Apr2021

Quality Assurance Executive, Social Media & Email

WP Kuala Lumpur   Jalan Imbi   Full Time   Call Center / BPO     

Telecontinent Sdn Bhd
RM3,500.0 - RM5,000.0 Per Month

Monitor and prepare written evaluations of CSE conversation with the customers via Social Media & Emails that are consistent with the current interaction assessment criteria. Provide constructive feedback to CSEs in a positive manner to enhance overall performance. Track trends observed while monitoring incoming social media post and email content. Communicate regularl ...

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