Position : Technical Support/ IT Helpdesk (English & Mandarin Speaker) Company : Startek Contract : Full Time
Salary : RM2,500.0 - RM4,000.0 Per Month
Location : Petaling Jaya, Selangor Postcode : 47301
Posting Date : 20 Oct 2022 Closing Date : 19 Dec 2022
Academic Qualification : Secondary/SPM/'O' Level Language Requirement : EN,ZH
Job Description
Job Responsibility
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
Identify the level of technical knowledge and adjust technical communications to solve customer's problem
Conducting basic probing to determine the next action for any software related to enquiries
Job Requirements
Able to converse in English and verbal communication skills
Fresh Graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
Applicant must be willing to work on rotational shifts
Applicant must be willing to work in Ara Damansara
Job Benifits
EPF
Socso
Annual leave
Medical leave
5 working days in a week
Rest & relax area
Quarterly staff recognition and appreciation
Free shuttle van services from various LRT/ KTM nearby.
WHY JOIN US:
Monthly fun and exciting staff activities
We are located nearby shopping malls and housing area
CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Job Application
To apply online for Technical Support/ IT Helpdesk (English & Mandarin Speaker), kindly click the button below.
