Job ResponsibilityJob Responsibilities:
Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions.
Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
Assist with the set up
Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
Take orders, promote the restaurant's specialties and serve in accordance to the established standards.
Maintain hygienic food service techniques during service.
Manage overall operations such as inventory control, budgeting, maintaining costs, controlling labor, scheduling, and safety and sanitation.
Coordinate daily operations.
Appraise staff performance and provide feedback to improve productivity.
Deliver superior service and maximize customer satisfaction, ensure service and culinary excellence
Respond efficiently and accurately to customer complaints, problem identification, problem solving and decision making.
Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff.
Participates to originate, plan, develop and implement long and short term goals.
Delegates and oversees bartending, kitchen supervision and table service duties.
Oversees menu planning, pricing and banquet operations.
Develops and implements advertising and marketing strategies for restaurant and banquet services
Performs other related duties as assigned.
Position Requirements:
Projects professional image at all times through personal presentation/ interpersonal skills.
Understanding of luxury guest expectations and a desire to exceed these expectations.
Initiates contacts and establishes rapport easily.
Organizes time and work efficiently.
Excellent verbal and written communication skills.
Has the ability and willingness to undertake further development.
Willingness to work weekends and public holidays as part of the job role.
Job RequirementsJob Benifits
