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Selangor   Sepang
Full Time   Customer Service / Helpdesk
Wasapower Marketing

Post13 Jan2021
Expiry03 Apr2021

Job Information

Position : Recruiter
Company : Wasapower Marketing
Contract : Full Time

Salary : RM1,200.0 - RM1,500.0 Per Month

Location : Sepang, Selangor
Postcode : 43900

Posting Date : 13 Jan 2021
Closing Date : 03 Apr 2021

Academic Qualification :
Language Requirement : EN

Job Description

Job Responsibility
  • To efficiently handle inbound and outbound customer call or message inquiries.
  • To provide fast and timely solutions to all customer related problems or questions.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Identifying and recruiting prospective using a variety of channels
  • Advertising recruit agent on social media platforms.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
    Follow communication procedures, guidelines and policies

Job Requirements
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Good communication and interpersonal skills.
  • Strong networking and relationships building skills. 
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy
  • Comfortable in communicating with customer via Whatsapp

Job Benifits
  • Annual leave
  • Lunch provided

Job Application

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