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Reception

Job Information

Position : Reception
Company : Company Confidential
Contract : Full Time

Salary : RM1,400.0 - RM1,800.0 Per Month

Location : Titiwangsa, Kuala Lumpur
Postcode : Kuala Lumpur

Posting Date : 29 Sep 2020
Closing Date : 29 Oct 2020

Academic Qualification :
Language Requirement : No

Job Description


Job Responsibility
  • Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy, present statements of charges to departing guests and receive payment.
  • Tasks include -
  • Maintaining an inventory of rooms available for occupancy, reservations and room assignments;
  • Registering arriving guests, assigning rooms, verifying customers' credit and issuing room keys;
  • Providing information regarding hotel services and services available in the community;
  • Providing information about availability of accommodation and making room reservations;
  • Responding to guests' requests for housekeeping and maintenance services as well as to complaints;
  • Contacting housekeeping or maintenance services when guests report problems;
  • Compiling and checking guest accounts for charges using computerized or manual systems;
  • Receiving and forwarding messages in person or using telephones or telephone switchboards;
  • Reviewing statements of charges to departing guests and receiving payment.

Job Requirements
  • Excellent hands-on skills with eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.
  • Fresh graduate and SPM leavers are encourage to apply.

Job Benifits
  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law

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