Job ResponsibilityAdministration
? Compiles statistical reports as required by Hotel/Resort Manager.
? Mails, faxes, and forwards approved Purchase Orders to respective suppliers.
? Maintains item records and forms as required by the corporate management and policies.
? Maintains the daily Log Book
Customer Service
? Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
? Maintains positive guest and colleague interactions with good working relationships.
Financial
? Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
Operational
? Thorough understanding of the Materials Management System.
? Responsible for the accurate, timely process of all Purchase Requests submitted by various departments.
? Ensures proper documentation of all Purchase Requests.
? Sources for vendors with creditability to provide goods for the hotel.
? Ensures the security and maintenance of a clean and organised receiving area, including the Office, receiving dock, and store areas.
? Sources for samples as per the specifications provided by the departments concerned prior to making recommendation to the Hotel/Resort Manager in choosing a suitable supplier.
Operational
? Ensures monthly inventory counts and reconciliation are being carried out according to the Hotel's/ resort's policies and procedures.
? Strictly adheres to all policies and procedures with regard to the purchasing of goods for the Hotel/ resort.
? Ensures all contractors, suppliers, vendors possess legal trading license prior to making any purchase order.
? Ensures the timely clearance of all freight from forwarders, customs clearance of inbound freight, and other activities required to ensure prompt delivery of imported materials to the hotel/resort.
? Ensures the timely and accurate processing of all receipts into the Hotel's / resort's computer system, including the daily reporting of all receiving activities to the Finance Department.
? Ensures all items received from the suppliers or contractors meet the Hotel/resort requirements and specifications.
? Ensures prompt processing all vendor credit request and vendor credit memos, as well as the prompt return of rejected products to vendors.
? Ensures NO expired items or goods have been received from suppliers or vendors.
Other Duties
? Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
? Ensures high standards of personal presentation and grooming.
? Responds to changes in the Materials function as dictated by the industry, company and hotel.
? Attends training sessions and meetings as and when required.
? Carries out any other reasonable duties and responsibilities as assigned.
? Exercises responsible behaviour at all times and positively representing the hotel /resort.
? Carries out any other reasonable duties and responsibilities as assigned
- At least 5 years of work experience and in managerial position.
- Can Work independently and mature thinking
- Flexible time
- Strong negotiation skills and supplier networks
Job RequirementsJob Benifits
