Job ResponsibilityJob Responsibilities:
o Perform Corrective Maintenance Work - day to day on-site technical support and fault management for operator - ZTE/Huawei network products and services, including but not limited to Node-B, IPRAN, Rectifier, Transmission NE, troubleshooting for network traffic availability, ability to interpret test result, advise customers on site issue and etc.
o Perform Preventive Maintenance Work - Scheduled preventive maintenance audit for passive network elements (compound maintenance, battery, aircond, fire extinguishers etc.)
o Interface with customers to expedite service recovery, as well as to communicate resolution to customers.
o As 1st level support to NOC for all technical resolution on corrective/preventive maintenance.
o Responsible for problem/incident management, tracking of all issues, escalation, and reporting.
Job Requirements:
o Candidate must possess at least a Diploma/Degree in Computer Science/Telecommunication Engineering/Information Technology or its equivalent (Engineer Position)
o Candidate with years of telecommunication experience but with no academic qualification will also be considered to apply.
o Fresh graduates with good academic result are also encourage to apply
o Have a strong passion in IP, transmission/access/core networking, as well as have the drive and energy to pursue a career in this field
o Have good interpersonal and communication skills
o Possess analytical skills and detail oriented
o Good follow up skills and positive working attitude
o Ability to prioritize task with effective time management
o Someone is customer and service oriented
o A self-starter who is able to work independently, as well as in a team
o Required language(s): Bahasa Malaysia, English
o CIDB & WAH (MAX/IRATEC) is a must.
o TMNIOSH certificate is an added advantage
o Able to work in 24 by 7 shift environment.
Job RequirementsJob Benifits
