• Find:
  • Location:



Product Application Specialist

Product Application Specialist
Johor   Kluang
Full Time   Healthcare / Medical
Medi Trump Sdn Bhd

Post26 Jun2020
Expiry16 Jul2020

Job Information

Position : Product Application Specialist
Company : Medi Trump Sdn Bhd
Contract : Full Time

Salary : RM1,500.0 - RM6,000.0 Per Month

Location : Kluang, Johor
Postcode : 86000

Posting Date : 26 Jun 2020
Closing Date : 16 Jul 2020

Academic Qualification : Bachelor's Degree
Language Requirement : No

Job Description


Job Responsibility
  • Provide effective technical consultative service to customers before, during and after routine surgical cases
  • Consistently ensure customer and patient satisfaction
  • Apply product proficiency by ensuring customers understand technical specifications and on-label use of products
  • Provide inventory management and invoicing support to customers and branch operations
  • Provide surgeons and clinical staff with technical information regarding the use of our products prior to, during and/or after surgical procedures; respond to customer queries and requests.
  • Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of medical devices at customer location.
  • Attend and support routine primary surgical procedures.
  • Effectively identify and troubleshoot product-related problems and/or issues related to a customer's application of a product.
  • Document every incident regarding product performance; assist in preparing reports regarding these product issues according to Company policy and governmental requirements.
  • Assist in the return/addition of goods resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures.
  • Ensure that products requiring maintenance and/or evaluation are returned to the branch in a timely manner.
  • Under the direction of a manager, Sales Rep or Senior Orthopaedic Specialist, provide limited product training to colleagues and/or customers in both one-on-one and in-service settings.
  • Support sales initiatives by assisting with technology upgrades.
  • Interact with various internal stakeholders (e.g., marketing, product development) concerning products and product application.
  • Successfully complete initial training/certification program for all Specialists and demonstrate proficiency in products routinely used in specific customer accounts.
  • Maintain product/instrumentation knowledge and professional skills through internal training, external seminars and other available means.

Job Requirements
  • Qualification: Diploma or Degree in Medical relevant / Nursing / Science /Engineering or similar
  • Fluent in computer knowledge in MS Office...
  • Fluent in English speaking and writing
  • Able to work under pressure and independently 
  • Able to travel and work outstation 
  • Must be presentable, professional, courteous and good communication skills
  • Possess own transport 

Job Benifits

Job Application

To apply online for Product Application Specialist, kindly click the button below.


Apply Job Online

Facebook Page



About

    kareer.com.my in the latest and the most up-to-date job vacancy listing in Malaysia.