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(Overall RM4400) Native English Speaking Customer Service Support (IT Industry)(Nearby Legoland)(Min Diploma)

(Overall RM4400) Native English Speaking Customer Service Support (IT Industry)(Nearby Legoland)(Min Diploma)
Johor   Nusajaya
Full Time   IT / Software
Global Outsourcing Company

Post23 Jun2020
Expiry23 Jul2020

Job Information

Position : (Overall RM4400) Native English Speaking Customer Service Support (IT Industry)(Nearby Legoland)(Min Diploma)
Company : Global Outsourcing Company
Contract : Full Time

Salary : SGD4,000.0 - SGD4,400.0 Per Month

Location : Nusajaya, Johor
Postcode :

Posting Date : 23 Jun 2020
Closing Date : 23 Jul 2020

Academic Qualification : Diploma
Language Requirement : English,Chinese

Job Description


Job Responsibility
  • Handle inbound, outbound calls, live chat, email pertaining to company's related inquiries
  • Assist with customer inquiries and requests promptly, accurately and professionally
  • Resolve customer complaints tactfully and follow up to ensure resolution
  • Maintain amicable working relationship within the team and different departments of the company
  • Liase with the IT Engineer from Australia.

Job Requirements
  • Candidate with diploma or degree qualification, preferably in IT relavant experience. 
  • Ability to speak fluent in English is a must (Read, Speak, Write)!
  • Applicant must be willing to work on Rotational Shift between (9am - 7pm, 9 hours per shift): (Schedule will be given weekly/monthly)
  • Able to commit Monday to Friday working time
  • Able to start work on 1st July 2020
  • Must possess at least 1 yr customer service/ call centre experience
  • Experience in liasing with the IT engineer from Australia or Singapore would be a plus point for this role.

Job Benifits
  • Basic Monthly Salary: RM 4,000 Basic + KPI Allowance up to RM 400
  • Working Hour: Monday to Friday (Rotating between 9am to 7pm )((9 hours per day including 1 hour break)
  • EPF and SOCSO 
  • Annual Leaves
  • Training provide (with salary given)
  • MNC Working Environment
  • FREE Shuttle Van (24-hrs available)
  • Career Advancement Opportunity.

Pick Up/ Drop Off Point:

  • Taman Universiti Jusco
  • Skudai Parade
  • Skudai SHELL
  • Kip Mart Tampoi
  • City Square
  • Permas Jaya BHP
  • Bukit Indah Allianz Bank
  • Gelang Patah SHELL
  • Nusa Height
  • Larkin Sentral KFC
  • Rumah Iskandar Malaysia

Job Application

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