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(Overall RM 2300)English Speaking Transportation Inbound Customer Service Representative at Nusajaya, JB (May &June Intake)

(Overall RM 2300)English Speaking Transportation Inbound Customer Service Representative at Nusajaya, JB (May &June Intake)
Johor   Nusajaya
Full Time   Call Center / BPO
Global Outsourcing Company

Post15 May2021
Expiry24 Jun2021

Job Information

Position : (Overall RM 2300)English Speaking Transportation Inbound Customer Service Representative at Nusajaya, JB (May &June Intake)
Company : Global Outsourcing Company
Contract : Full Time

Salary : RM1,800.0 - RM2,600.0 Per Month

Location : Nusajaya, Johor
Postcode :

Posting Date : 15 May 2021
Closing Date : 24 Jun 2021

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English,Malaysia,Chinese

Job Description


Job Responsibility

- Handle incoming call and enquiries from customers with a demonstration of excellent customer service skills to meet and exceed customer’s needs.
- Provide customer support using English or Bahasa language via phone or email.
- Follow up and resolving customer complaints and problem and ensure it’s close to satisfaction.


Job Requirements

- Proficient in English (Read, Speak, Type) is a must for this role.
- Candidate with SPM level qualification with at least 1 years of service industry experience is also encouraged to apply.
- Applicant must be willing to work on 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per week (Rotational Off day)
- Earliest Shift starts from 7am - 4pm, Latest 10pm - 7am ); (Schedule will be given weekly/ monthly)
- Able to start joining on 24th May or 7th June 2021 (Training will be provided with Full Salary).
- Have no issue to be based at Johor Office.
- Interview Tips will be provided.


Job Benifits

 Salary: RM 1,800 Basic + Max RM 400 KPI + Max RM 300 Night Shift + Max RM 300 Full Attendance
- 14 Days Medical Leave + 12 Days Annual Leave + EPF + SOCSO
- Well-established cafeteria with variety of food choices!
- Affordable accommodation nearby workplace is available!
- MNC Working Environment
- Career Advancement Opportunity.
- FREE Inhouse Self Enhancement Classes available. I.e: Business Writing Class, French Language Class
- FREE Shuttle Van to the Below Locations (All Day):-


1. KIP Mart Tampoi
2. Skudai Parade
3. AEON Taman University
4. Tesco Bukit Indah
5. CIQ, JBCC & City Square
6. Rumah Iskandar Malaysia
7. Gelang Patah

WORKING LOCATION: Nusajaya, Johor (Nearby Legoland)

WORKING HOURS: 24 Hours Rotational Shift, 9 Hours per Shift, 6 Days per weeks (Rotational Off Day)

 

ABOUT THE COMPANY:
A MultiNational World Ranked Company is looking for professional candidates to be their Mandarin Speaking Customer Service Executive to serve their increasing Chinese speaking customers population, with great working environment and employee benefits!

Job Application

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