Job Responsibilityfoodpanda APAC Central Operations team is looking for an Operations Manager for Vendor Experience Insights . This role will focus on understanding and improving the entire vendor journey for our restaurant (and shops) partners across APAC. If you love to understand and improve processes using data and rigorous analysis, this is a great opportunity for you!
What you will do in this role:
-Plan and execute high impact projects targeted at improving the vendor experience
-Study processes and identify opportunities for improvement
-Execute your recommendations from start to finish, from digging into data, to building a business case, aligning stakeholders, testing ideas, executing and measuring results
-Partner with operations, product/ engineering, commercial, and other teams to understand and solve vendor issues
-Serve as a 'PMO' for several cross functional projects
Key requirements for this role:
-Bachelor's degree in Science, Engineering, or other quantitative disciplines
-3 to 5 years of experience in a high-impact role in consulting (Big - 4), e-commerce, or other 'fast-paced', 'high-growth' industries
-Strong analytical skills - proficiency in MS Excel is a must, experience with SQL will be a huge advantage
-Excellent written and verbal communication skills
-Experience in operations management, process improvement, Lean/ Six-sigma, etc., will be a huge advantage
-Ability to professionally handle stress, and tight deadlines/ high expectations
Job RequirementsJob Benifits
