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Online Travel Package Planner

Job Information

Position : Online Travel Package Planner
Company : Aegis BPO Malaysia Sdn Bhd
Contract : Full Time

Salary : RM2,500.0 - RM3,800.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 11 Jan 2019
Closing Date : 10 Feb 2019

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : English,Chinese

Job Description


Job Responsibility
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Job Requirements
  • Good communication skills in Mandarin/Cantonese & English.
  • Must be energetic, positive minded and good team player.
  • Working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply

Job Benifits
  • Monthly Salary
  • Various Allowances
  • Attractive Incentives
  • Annual Leave
  • Sick Leave
  • Full Training Provided
  • Free English Language Training
  • Shuttle service or transport allowance provided for employees.
  • Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
  • Career Growth & Training Programs:
    • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
    • iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
    • English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.

Job Application

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