- Active participation in promotional campaigns outside the office (distribution of advertising material, communication with potential partners of the company, activation of promo codes, branding of drivers' vehicles);
- Constant communication with drivers: registration in a mobile application, solving of current work issues;
- Processing requests and feedback from passengers and drivers after trips (via the phone / face-to-face / live chat);
- Tracking the quality of the provided service.
- Min. SPM / STPM / Diploma in any field;
- Fluent English, knowledge of Mandarin or Cantonese is also preferred;
- Sales / Marketing (traditional) background;
- Strong negotiation skills, accountability;
- Experience working under concrete deadlines and targets;
- Ability to quickly navigate through difficult situations and find non-standard solutions to problems, to adapt to a fast paced environment and new dynamics.
- Corporate online training, constant support from an experience mentor who can teach you about life hacks and nuances of our business;
- Net salary each month, annual increase depending on the branch results;
- 5 day working week;
- Probation period: 3 months;
- EPF / SOCSO / EIS provided;
- Work in a constantly growing company that offers career opportunities: based on your indicators and progress the company can offer you a higher position, so you will be able to supervise several cities in your country or abroad;
- Opportunity to be involved in ambitious start up projects.
To apply online for Marketing Cum Customer Service Officer, kindly click the button below.