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Mandarin-english Cantonese Customer Service @ PJ | Welcome Fresh Graduate | Training Provided

Mandarin-english Cantonese Customer Service @ PJ | Welcome Fresh Graduate | Training Provided
Selangor   Petaling Jaya
Full Time   Customer Service / Helpdesk
Startek

Post01 Jul2022
Expiry30 Aug2022

Job Information

Position : Mandarin-english Cantonese Customer Service @ PJ | Welcome Fresh Graduate | Training Provided
Company : Startek
Contract : Full Time

Salary : RM4,000.0+++ Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 01 Jul 2022
Closing Date : 30 Aug 2022

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN,ZH

Job Description


Job Responsibility
  • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer's need.
  • Provide customer support using the English or Mandarin/Cantonese language via phone , email or Chat.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow up actions are taken.

Job Requirements
  • Customer-oriented with good communication skills in Mandarin and Cantonese
  • Good communication skills in English is an advantage
  • Candidates must be willing to work on rotating shifts, weekends, and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Job Benifits
  • EPF+SOCSO
  • Annual Leave & Medical Leave
  • Training provided
  • Shuttle van provided
  • Located nearby shopping malls and housing area
  • Fun working environments & Colleagues
  • IJP - Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
  • And Many more benefits awaits you
  • Working Location: Symphony House, Ara Damansara

Job Application

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