Job ResponsibilityJob Description:
Manage operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable;
Develop and maintain adherence to IT Applications policies, standards, best practices and guidelines within implementation and delivery methodologies;
Plan, manage and execute complex project engagements and assure quality deliverables;
Ensure business continuity plans for identified and critical Salesforce applications are developed and maintained;
Monitor Business Solutions deliveries and support in ensuring applications delivered are on track; adjust/reset in line with business requirements;
Review, enhance and incorporate potential improvements to defined standards, policies and delivery processes;
Guide users/stakeholders on effective use of Salesforce technical design and deployment for Applications, both Group-wide and in-country;
Monitor and evaluate Applications implementations, ensuring continuous, efficient and effective operations;
Work collaboratively with functional manager to facilitate business process owners' needs, communicate design solutions to maintain business operations;
Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement;
Facilitate user/vendor communications on the effective/functional use of applications;
Job Requirement:
Bachelor's degree in Computing/Information Technology or equivalent;
Minimum 8 to 10 years' experience in a similar role;
Minimum 3 to 5 years' experience in a managerial capacity;
Demonstrate advanced Salesforce functional or technical knowledge;
Demonstrate knowledge in managing regional/in-country Salesforce applications;
Demonstrate advanced Salesforce application functionality or technical knowledge and a track record in deploying Salesforce solutions at the enterprise level/global organization, preferably in the consumer goods or healthcare industries;
Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise;
Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint);
Demonstrate fluency in both written and spoken English;
Job RequirementsJob Benifits
