Position : Sales & Software Support Trainer Company : SQL, Autocount, Fav365, Feedme Pos, Fingertech Contract : Full Time,Part Time
Salary : Upto RM3,500.0 Per Month
Location : Johor Bahru, Johor Postcode : 81100
Posting Date : 09 Nov 2022 Closing Date : 24 Dec 2022
Academic Qualification : Language Requirement : EN,MS,ZH
Job Description
Job Responsibility
Consult ,advise and guide customer for OUR Software system.
Provide problem analysis, testing and implementation of solutions.
Assist and advise to co-ordinate with sales & marketer and corporate affair manager to ensure seamless implementation of the software system.
Provide Pre-sales and post sales software support.
Providing general information about software products, technical support policies and licensing (included company websites for our customer reference ).
Offering technical support on-site or via phone or email or Skype or whatsapp or anydesk or ultraviewer (Fill in field service report to company)
trainer (training provided)
Plan the training timeline and topics to cover for the customized training.
Understands clients' requirements and operation for the implementation of the software
Conduct training in house classroom base or online meeting or onsite at clients' office
Preparation of training materials.
Administrative work on training and support
Perform other duties as required.
Job Requirements
Possess minimum education level Diploma In any IT related / Accounting / business field.
Knowledge of (UBS ,SQL, AUTOCOUNT ,MILLION or others accounting software is added advantage).
Ability to communicate in both Mandarin and English
Knowledge of internet Technologies (at least a basic level).
Basic (account knowledge is an added advantage).
Working Knowledge of Windows operating systems.
Strong drive and self -interest to learn technical and platform technology.
Good command of verbal and written English language are preferable.
Strong project management skills are preferable.
Maintain a safety conscious work environment.
Maintain reliable transportation to get to and from the job sites.
At least 1-2 year working experience in IT / Computer Software equivalent others relevant field sales line (is an added advantage)
Must be Fast Learner
Job Benifits
KWSP & SOCSO & SIP included
Min 8 days Annual Leave Per Year
Min 14 days Medical Leave Per Year
We provide Medical Claim
Attendance allowance will be provided if no absence during working month
Performance allowance will be provided if under Employment Term & condition during working month
Work 5 days per week
Transport Allowance
Annual bonus
Salary Increment
Team Building
Company Trip
Mileage Claim
Job Application
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