Job ResponsibilityResponsibilities
- Plays the Key Business/System Analyst role for managing 2-5 Analysts, and performs a Team Lead, Reviewer or Auditor role
- Work closely with customer to ensure requirements are captured, scope is controlled and expectations are met
- Work closely with team members to synthesize analysis into key features and develop actionable recommendations
- Participate or facilitate workshops, stakeholder interviews, solution review meeting etc.
- Read and understand project documentation; create and maintain high-quality business analysis artifacts, including specifications, requirement documents, user story, wireframes etc.
- Establish and maintain professional and consultative relationships with customers; communicate with business stakeholders throughout project lifecycle
- Maintain expertise and knowledge of business domain, technologies and solutions
- Participate and support sales activities
Requirements
- Bachelor's Degree in Computer Science, Information Technology or related field
- Minimum of 7 years' business analysis experience in software development or enterprise software products
- Expert knowledge of one business domain areas and business processes. Had exposure into other business areas and demonstrated abilities to quickly learn, systematize, retain, and re-apply business knowledge.
- Ability to coach and train others; can teach and tutor business concepts to project teams and colleagues.
- Able to self-manage, take full responsibility for a subsystem or a whole project, work without supervision and check his/her own work thoroughly.
- Proven experience in evaluating theoretical knowledge and practical skills and the seniority level of candidates and providing actionable feedback and recommendations on positions/projects matching.
- Ability to be on a par with the best industry experts in customer relationship skills; participate in phone conferences; be interviewed by customers; participate in customer workshops and presentations; visit customers without supervision
- Good customer management skills; strong ability to interface and build relationships with customer stakeholders
- Must be a role model for colleagues; creates deliverables in high quality
- Advanced knowledge of software development life cycle. Ability to understand and enhance a defined software development process
- Proven experienced in working with Agile and other software methodologies; Strong knowledge of Agile practices
- Proficiency in various BA techniques and tools such as requirement management, modeling and analysis of business processes (e.g. UML, Modeling and Design skills), BA risk analysis. Ability to create and maintain specification documentation
- Strong analytical, critical thinking and problem solving skills
- Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
- Fluent in the spoken and written variants of the customer's communication language
- Excellent writing and communication skills in English and Chinese; able to write high-quality unambiguous texts
- Good interpersonal and strong communication skills to effectively communicate with stakeholders and team members
- Ability to work collaboratively in a multi-IT-discipline and multi-cultural environment
- Ability to collaborate with distributed teams and customer stakeholders
- Basic IT knowledge to understand and communicate with software engineers
Desirable
- Experience in banking or retail business domain
- Experience of creating prototypes, user interface, web product design
Job RequirementsJob Benifits
