Job ResponsibilityAccount Manager in the sales department builds and manages relationships with existing client involving upselling and cross-selling, payment follow-ups etc
Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas (Incentives/ Bonuses upon achiving targets)
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills preferably in Mandarin, English, and BM
Energetic, self-motivated, independent, resourceful and results-oriented.
Proficient in Word, Excel, Outlook and PowerPoint
Job RequirementsJob Benifits
