Job ResponsibilityNutritionist/Dietitian (Product Advisor)
-To be an expert in all Eskayvie products (product knowledge expert).
-To be able to respond on on customer's inquiries regarding health problems (offline and online), with Dr Syid's or HOD's approval
?To be able to respond on Nexus's inquiries regarding health and product in Telegram Tanya Dr Syid, with Dr Syid's or HOD's approval.
?To be able to do product knowledge presentations.
Customer Journey
?To fulfill customer inquiries regarding product and health related terms for walk-in and call customers.
-To prepare a set of questions and answers for walk-in/call-in customers.
-To monitor keeping records of questions and answers from customers
Marketing (Brand Management)
-To support content development for social media Tanya Dr Syid (or any social media if needed).
-Represent as Nutritionist/Dietitian for health LIVE in Facebook Page Eskayvie Malaysia.
-Produce health educational content and products content (blog article, poster and video) related products for marketing purposes.
-Prepare product modules and FAQ for internal or external use.
-Provide content and assist vendor on health and medical information.
-Assists Social Media Executive in answering questions and requirements via direct message and comments on social media.
-Work together as referral with Customer Service and Marketing on answer preparation for all the health questions received from all marketing mediums.
Reporting to the HOD.
Job RequirementsJob Benifits
