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IT Support

Job Information

Position : IT Support
Company : CSM Engineering Hardware (M) Sdn Bhd
Contract : Full Time

Salary : RM1,700.0 - RM2,000.0 Per Month

Location : Shah Alam, Selangor
Postcode : 40460

Posting Date : 02 Sep 2021
Closing Date : 12 Oct 2021

Academic Qualification :
Language Requirement : EN

Job Description


Job Responsibility
  • Install and configure hardware and software components.
  • Repair or replace damaged hardware.
  • Upgrade systems to enable compatible software.
  • Install and upgrade antivirus software.
  • Travel to branch sites.
  • Perform tests on new hardware and software.
  • Define software, hardware and network requirements.
  • Troubleshoot hardware and software issues.
  • Desktop and Printer maintenance services.
  • Provide technical support on IT equipment eg: PC's note book, server, printer, peripherals and networking.
  • Data security, privacy and access controls on files, folders and share folder.
  • Positive, communicative and user-oriented attitude.
  • Got sense of urgency and capable to handle tense situation.
  • To identify and provide daily IT support in troubleshooting of PCs. server, printers, software related issues and networking matters.
  • To perform new implementation and maintenance support to user.
  • To constantly look into the improvement of workflow, work efficiency, technical quality and innovation.
  • Standby and support after office hour, weekend and public holiday if required.

Job Requirements
  • 02 years of experience in a similar role
  • Experience troubleshooting systems
  • Skilled in hardware and software installation
  • Proficient with OS
  • Excellent oral communication skills
  • Familiar with a range of software and hardware
  • Willing to travel to branch sites
  • Provided own transportation

Job Benifits
  • EPF / SOCSO Provided
  • Training Provided
  • Allowance Provided

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