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IT Helpdesk Support | Training Provided | No Experience Required

IT Helpdesk Support | Training Provided | No Experience Required
Selangor   Petaling Jaya
Full Time   IT / Hardware

Post03 Jul2022
Expiry26 Aug2022

Job Information

Position : IT Helpdesk Support | Training Provided | No Experience Required
Company : Startek
Contract : Full Time

Salary : RM2,300.0 - RM4,000.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 03 Jul 2022
Closing Date : 26 Aug 2022

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : EN,ZH

Job Description

Job Responsibility
  • Provide continuous technical support via telephone and email related to the product
  • Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
  • Identify the level of technical knowledge and adjust technical communications to solve customer's problem
  • Conducting basic probing to determine the next action for any software related to enquiries

Job Requirements
  • Able to converse in English and verbal communication skills
  • Fresh Graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
  • Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  • Applicant must be willing to work on rotational shifts
  • Applicant must be willing to work in Ara Damansara

Job Benifits
  • EPF
  • Socso
  • Annual leave
  • Medical leave
  • 5 working days in a week
  • Rest & relax area
  • Quarterly staff recognition and appreciation
  • Free shuttle van services from various LRT/ KTM nearby.


  • Monthly fun and exciting staff activities
  • We are located nearby shopping malls and housing area
  • CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

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