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IT Helpdesk (Immediate Hired)

IT Helpdesk (Immediate Hired)
Selangor   Petaling Jaya
Full Time   Call Center / BPO
Startek

Post09 Feb2020
Expiry10 Mar2020

Job Information

Position : IT Helpdesk (Immediate Hired)
Company : Startek
Contract : Full Time

Salary : RM2,300.0 - RM3,000.0 Per Month

Location : Petaling Jaya, Selangor
Postcode : 47301

Posting Date : 09 Feb 2020
Closing Date : 10 Mar 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide customer support using Mandarin & English via phone or email.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow up actions are taken.

Job Requirements
  • Customer oriented with good communication skills in English and BM is a must
  • Candidates with experience in Customer Service and with technical background will be an advantage
  • Fresh graduates with related field who are interested in Customer Service are welcome to apply

Job Benifits
  • Training provided
  • Shuttle van provided
  • Accommodation provided
  • Various allowances

Job Application

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