Customer Service Executive

Position : Customer Service Executive
Company : Yonghuat Marketing Sdn Bhd
Contract : Full Time

Salary : Undisclose

Location : Melaka City, Melaka
Postcode : 75250

Posting Date : 01 Nov 2022
Closing Date : 26 Dec 2022

Academic Qualification : Diploma
Language Requirement : EN

Job Responsibility

• Ability to remain professional and courteous with customers at all times
• Answer incoming customer calls
• Manage billing issues, product problems, service question and general client concerns
• To escalate any warehouse operation issues to superior.
• Take proper care of warehouse inventories
• Process stock return and ensure physical returned quantity is accurate
• Check driver's daily delivery summary
• To ensure all deliveries are done on timely & safely to customer.

Job Requirements

• Minimum education: STPM or Diploma
• 1-2 years experience
• Computer skills
• Able to converse and write in BM, English, Mandarin
• Excellent verbal and written communication skills
• Having effective teamwork in the workplace

Job Benifits

• SALARY: RM 1600 - RM 1800
• Yearly salary review and bonus
• Annual company trip for loyal employees

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