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Guest Relation Executive

Guest Relation Executive
Kuala Lumpur   KL City
Full Time   Hotel / Hospitality
Sunway Group

Post05 Jun2020
Expiry04 Aug2020

Job Information

Position : Guest Relation Executive
Company : Sunway Group
Contract : Full Time

Salary : Undisclose

Location : KL City, Kuala Lumpur
Postcode :

Posting Date : 05 Jun 2020
Closing Date : 04 Aug 2020

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility
  • Welcome and eagerly anticipate whilst assist in guest needs and enquiries.
  • Updates guest history with all relevant information learnt about the guest during their stay. i.e. Likes / dislikes, food & beverage preference, etc. ensure that the guest history profile is updated and accurate and keyed in according to standards.
  • Performs room assignments for VIP guests and VIP groups.

Job Requirements
  • Pleasant disposition with excellent interpersonal and communication skills in both Bahasa Malaysia and English.
  • Ability to engage with guests whilst anticipating guest needs.
  • Highly energetic and approachable personality.
  • High level of inquisitiveness and initiative.
  • Ability to multi-task.
  • Prior experience in in guest relations role in the hospitality industry would be an added advantage.

Job Benifits
  • EPF
  • Annual leave

Job Application

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