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Front Office Assistant

Job Information

Position : Front Office Assistant
Company : Tandop Hotel Sdn Bhd
Contract : Full Time

Salary : Undisclose

Location : George Town, Pulau Pinang
Postcode :

Posting Date : 09 May 2020
Closing Date : 08 Jul 2020

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility
  • To deal with guest requests to ensure a comfortable and pleasant stay.
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To be responsible for accurate and efficient accounts and guest billing processes.
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
  • To ensure that all reservations and cancellations are processed efficiently.
  • To keep up to date with room prices and special offers to provide accurate information to guests.
  • To report any maintenance, breakage or cleanliness problems to the relevant department.
  • To administer the general petty cash system and float in an accurate manner.
  • To undertake all training as required (eg, first aid, health and safety, customer service)
  • To undertake any other ad-hoc duties relevant to the post when required.

Job Requirements

Specific skills we're seeking:

  • Able to work in rotated shift (Morning, Afternoon and Night)
  • Ability to remain calm during difficult situations or in a very busy environment
  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, any field.
  • Required language(s): Bahasa Malaysia, English
  • Fresh graduate is encouraged to apply.
  • Preferably Non-Executives specializing in Hotel Management/Tourism Services or equivalent.
  • Possess own transport.
  • Prefer Male Only
  • Applicants must be willing to work in Georgetown, 1 vacancy available.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demand

Job Benifits

  • EPF

Job Application

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