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Field Service Engineer ( Johor )

Field Service Engineer ( Johor )
Johor   Johor Bahru
Full Time   Science & Technology
Perkin Elmer Sdn Bhd

Post27 Dec2020
Expiry28 Feb2021

Job Information

Position : Field Service Engineer ( Johor )
Company : Perkin Elmer Sdn Bhd
Contract : Full Time

Salary : Undisclose

Location : Johor Bahru, Johor
Postcode : 46300

Posting Date : 27 Dec 2020
Closing Date : 28 Feb 2021

Academic Qualification :
Language Requirement : No

Job Description

Job Responsibility
  • Responsibilities for providing onsite maintenance, repair and installation of analytical instruments including selling of consumables.
  • Perform machine installation setup, training and machine commissioning on  instruments.
  • Provide after-sales service supports to our customers which include maintenance, troubleshooting and repair
  • Coordinate with customer care to prepare quotations, manage inventory and ensure response time and downtime are meet to enhance customer satisfaction.
  • Support after-sales market team in selling consumables and contract
  • Responsible to prepare and submit progress service, maintenance and ISO report.
  • Ensure all service is complete within the standard procedure of PerkinElmer.
  • To actively establish network and develop relationships with existing and potential customers
  • Collaborate with Sales in supporting and meet customers' requirements.
  • To perform other ad-hoc  service duties assigned from time to time-related to the position requirement

Job Requirements
  • Candidate must possess at least a  Bachelor's Degree in Electric Electronics / Engineering equivalent.
  • At least 2 year(s) of working experience in repair, maintenance and installation of analytical instruments. Experience in Chromatography products will be an added advantage.
  • Good interpersonal & communication skills in both verbal and written in English and Bahasa Malaysia.
  • Have own transport and willing to travel domestically and overseas
  • Independent and able to work with minimum supervision.
  • Self-motivated, pro-active with an analytical mind to solve technical problem
  • Ability to drive & execute tasks to meet customer requirement schedules.
  • Computer literate, knowledge in MS Office - Excel and Word

Job Benifits

  • 13 months salary
  • 30% service incentive
  • Petrol Allowance, meal and mileage claim

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