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Executive Customer Consultant

Executive Customer Consultant
Johor   Iskandar Puteri
Full Time   Call Center / BPO
Startek

Post06 Mar2020
Expiry05 Apr2020

Job Information

Position : Executive Customer Consultant
Company : Startek
Contract : Full Time

Salary : RM1,400.0 - RM2,500.0 Per Month

Location : Iskandar Puteri, Johor
Postcode : 79250

Posting Date : 06 Mar 2020
Closing Date : 05 Apr 2020

Academic Qualification : Secondary/SPM/'O' Level
Language Requirement : No

Job Description


Job Responsibility
  • Handling of incoming call and inquiries from customers with a demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide customer support using the English or Mandarin language via phone or email.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow-up actions are taken.

Job Requirements
  • Customer-oriented with good communication skills in Bahasa and English.
  • Advantage if able speak in Mandarin
  • Candidates must be willing to work on rotating shift, weekends and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Job Benifits
  • Training provided
  • Shuttle van provided
  • Accommodation provided
  • Various allowances

Interested candidates who wish to apply for the advertised position please email us an updated resume or contact our office (Addin). Alternatively, you may come for a walk-in interview, details as follow:

  • PIC: Addin Azmi
  • Date: Monday to Friday
  • Time : 9am - 2pm

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