Position : Customer Service Officer (Kuala Lumpur Branch) Company : Aist Malaysia Sdn Bhd Contract : Full time
Salary : Undisclose
Location : Kuala Lumpur, Kuala Lumpur Postcode : 52100
Posting Date : 12 Nov 2022 Closing Date : 12 Dec 2022
Academic Qualification : Language Requirement : No
Job Description
Job Responsibility Job Details : - Perform new customer or partner acquisition through research, referrals, networking, cold calling, and outdoor acquisition activities such as directly approaching shops/restaurants/cafes in order to promote company services. - Participation in outdoor promotional campaigns or events which includes distribution of advertising materials, setting up banners and putting on promotional stickers to the designated shops/businesses. - Recruit, work with and manage the promoters assigned to perform the promo code activation to increase the awareness on the company services. - Focus on growing and developing existing partners, recommends process improvements to increase revenue targets. - Manage the driver registration process and at the same time establish good communication and build relationships with drivers, which includes solving their work related issues. - Mediate between drivers and customers, processing requests and feedback from passengers and drivers after trips (online or on the phone/ face to face) and tracking the quality of the provided services.
Requirements : - Min SPM/STPM / Diploma in any field; - Proactive with ability to communicate in English efficiently as this role will require constant communication with an international coordinator - Must have hunter mentality & skills to target and convert business partners successfully - Team player with strong negotiation skills, accountability, self motivated and result oriented; - Ability to adapt to fast paced environment and new marketplace dynamics; - Ability to quickly navigate through difficult situations and find non-standard solutions to problems.
Job Requirements
Job Benifits Benefits : - Corporate online training, constant support from an experience mentor who can teach you about the nuances and lifehacks of our business; - Stable and fixed salary each month (net) with potential to have yearly increase according to your own progress and the branch performance; - Work in a constantly growing company that offers career opportunities: starting from an entry level job, you can not only develop your professionalism but also obtain a higher position within the company, based on your personal indicators and achievements; - Relocation opportunities, chance to be involved in ambitious start up projects.
Job Application
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