Job Responsibilityo Enterprise sales activities perform well and are developed effectively.
o Problems are quickly resolved in a highly professional manner, in varying critical and non-critical situations.
o Platform and solutions KPIs are closely monitored to ensure that issues are resolved, and internal resources are available.
o Proactively suggest the new implementation of monitoring systems, processes, procedures, and rules to prevent downtime and performance issues.
o Provide continuous feedback to our internal teams of engineers to improve our products based on the needs of our clients.
o Sales team members are educated on technical
o Specifics of products with a goal to streamline the client on-boarding and troubleshooting process and improve the success of sales in meetings.
Job RequirementsJob Benifits
